Terms of service.

Boatique boat hire operates in partnership with BookmyBoat.com.au who help us with the bookings and insurance so we can focus on providing a better boating experience. For a detailed copy of terms and conditions please see here.

1. INTRODUCTION

1.1. By accepting a booking request, the Owner acknowledges that they have read, understand & agree to be bound by these standard conditions of hire, as well as the Book My Boat Standard Terms and Conditions, and other Book My Boat Policies.

1.2. By confirming a booking, the Renter acknowledges that they have read, understand & agree to be bound by these standard conditions of hire, as well as the Book My Boat Standard Terms and Conditions, and other Book My Boat Policies.

2. BOAT DELIVERY AND RETURN

2.1. In return for the Renter paying the agreed price (the Rental Fee) the Owner shall allow the Renter to Rent the vessel nominated (the Boat) for the time period set out in the booking (Rental Period).

2.2. The Owner agrees to deliver the Boat clean, and in full working order to the Renter at the place of Delivery specified in the Order Confirmation, at the time and date specified for the Rental Period.

2.3. Standard collection and return times are as specified by the Owner in the listing for the Boat. Alternative collection and return times may be mutually agreed upon between the suppliers and customers at their discretion during the booking process.

2.4. The Renter agrees to return the Boat to the place of delivery specified in the Order Confirmation at the time and date specified therein for the end of the Rental Period. At return, the Renter shall ensure that the Boat is in as good a condition as it was at Delivery, normal wear and tear excepted and that all inventory, machinery and other detachable items are also returned.

2.5. If the Renter fails to Return the Boat by the end of the Rental Period, such failure may constitute an unauthorized taking of the Boat and the Renter will be fully liable for all legal fees, costs, and expenses including consequential loss of potential rental or rental income to the Owner, up to the replacement cost of the Boat and its equipment. Renters are therefore advised to contact Owners well in advance if they expect to be returning late.

2.6. If the Renter returns the Boat after the nominated end of the Rental Period the Owner may charge a Late Return Fee in addition to the agreed Rental Fee. The Late Return Fee will be calculated in accordance with the Fees Policy set out at www.bookmyboat.com.au.

3. OPERATIONS

3.1. The Boat is to be used for recreational purposes only during the Rental Period and may NOT be used for commercial purposes or sub-hired.

3.2. The Owner will undertake an On Hire / Off Hire briefing with the Renter in accordance with BookMyBoat’s policy. This briefing will include operating instructions, the location and activation of safety equipment and the navigational limits of the Boat.

3.3. Renters will make themselves familiar with both the location & content of the safety management plan when the Boat is handed over.

3.4. Renters will abide by all Maritime Authority, marine and environmental legislation, including being responsible for any fishing licenses if required. All other State marine licensing rules apply for the state/s in which the Boat will be operated.

3.5. The Renter is responsible for all passengers, their compliance with laws and safety management systems

3.6. The Renter must not allow any other person to control the Boat unless agreed to by the Owner at time of booking confirmation. All Skippers must be listed in the Vessel Logbook prior to completion of On Hire briefing. All Skippers must be at least the minimum age specified by the Owner and hold a current, valid boat license (if required to operate the Boat).

3.7. Operating the Boat is only permitted in daylight hours between the published Sunrise and Sunset at the concerned location. If the Boat is used at night, then the Rental may not be covered by the insurance policy and the Renter will be personally liable for all costs arising from any damage or accident.

3.8. Boats are restricted to operating within the operating area and weather conditions prescribed in their Certificate of Operations/Survey. Types of waters are:
3.8.1. E: Smooth waters
3.8.2. D: Partially smooth waters and;
3.8.3. C: Restricted offshore waters.

3.9. The Renter must not operate the Boat in adverse or unsafe Weather conditions, or where such conditions are imminent. WEATHER FORECAST MONITORING IS THE RESPONSIBILITY OF THE RENTER TO ENSURE THE SAFETY OF ALL PERSONS ON BOARD THE BOAT.

3.10. Renters travelling offshore must log on /off with appropriate Marine Rescue, VTS, Coastguard volunteer marine radio base.

4. DRUGS AND ALCOHOL

4.1. The Renter agrees to operate the Boat within the State or Territory laws relating to drug and alcohol consumption. For clarification, as at February 2019, in NSW and QLD the Blood Alcohol Concentration (BAC) limit is 0.05 for recreational boaters over age 18.

4.2. It is illegal to be in control of a boat whilst impaired by Drugs.

5. FUEL AND REFUELING

5.1. Where applicable, Owners must make the Boats available at the Delivery Point with full fuel tank/s.

5.2. The Renter is liable for all refuelling expenses during/after the term of a Rental unless fuel is specifically included in the listing. There are three potential outcomes for dealing with cost of fuel for the Rental Period:

5.2.1. The Renter returns the Boat with an equal amount of fuel to when they accepted the Boat at the beginning of the Rental.
5.2.2. The Owner and Renter agree to the quantity used and the market price. The Renter makes a direct payment to the Owner upon completion of the hire. Renter must retain proof of payment. In the case of cash payments, the Owner must send an SMS to the Renter acknowledging full payment and the payment amount.
5.2.3. The Owner and Renter agree to the approximate quantity used and note it on the Off-Hire Form. The Owner refuels the boat after the completion of the hire. The Owner then notifies Book My Boat to deduct the fuel costs from the outstanding Fuel and Security deposit. Book My Boat will deduct a $20 administration fee from the Fuel and Security Deposit if this option is selected.

6. INSURANCE, LIABILITY AND INDEMNIFICATION

All boats listed on the marketplace MUST maintain suitable commercial Hire & Drive comprehensive insurance. Upon the request of a boat owner to participate on the marketplace, Book My Boat will validate that the boat owner maintains suitable insurance coverage to facilitate Hire & Drive operations. Book My Boat holds the boat owner liable for continuation of suitable boat insurance coverage. The following boats are covered under Book My Boat’s BOAT COVER insurance:
dinghys, runabouts, open boats, cabin boats, console boats, cruisers, ski-boats, sail boats, poly boats and pontoon boats, that are all less than 12 metres in length that maintain AMSA hire registration/survey/non survey certification.

The following boats are not covered under Book My Boat’s BOAT COVER insurance: canoes, hydroplanes, kayaks, kit boats, houseboats, barges, porta botes, rowing sculls, jet skis, sailing trimarans, sailing skiffs, sailboards, surf skis, dragon boats, hovercrafts, racing yachts or any boats or vessels that are 12 metres or more in length.

What coverage does BOAT COVER provide?

BOAT COVER insurance provides:
a. Loss or damage to an owner’s boat caused by an insured event occurring in Australia whilst the boat is rented through Book My Boat that is directly or indirectly caused by an act or omission of the boat hirer or the hirers party subject to the cover limit; and

b. All amounts up to $10,000,000 the renter of the boat is legally liable to pay as compensation in respect of death, bodily injury or property damage happening whilst the boat is rented through Book My Boat. The following summary gives you an overview of what each booking is covered for under the BOAT COVER insurance policy.

Excess

BOAT COVER insurance provides:

a. Loss or damage to an owner’s boat caused by an insured event occurring in Australia whilst the boat is rented through Book My Boat that is directly or indirectly caused by an act or omission of the boat hirer or the hirers party subject to the cover limit; and

b. All amounts up to $10,000,000 the renter of the boat is legally liable to pay as compensation in respect of death, bodily injury or property damage happening whilst the boat is rented through Book My Boat. The following summary gives you an overview of what each booking is covered for under the BOAT COVER insurance policy.

What is not covered for?

a. Loss or Damage to Sports, Fishing, Diving Equipment
b. Pre-existing Damage to the vessel that did not occur outside of the hire period.
c. Loss or Damage caused by the Vessel being unseaworthy or arising from lack of maintenance.
d. Loss or Damage to Motor(s) when secured to your vessel in a manner other than that specified or recommended by the manufacturer of the Motor(s) or the Vessel.
e. Loss or Damage caused by ordinary wear and tear, deterioration, vermin, corrosion, electrolysis, delamination, mould, rusting, wet or dry rot, marine growth.
f. Mechanical, structural, electrical or electronic failures unless caused by an accident covered by this policy.
g. Loss or damage to tyres or wheel rims of your trailer caused by braking, punctures, cuts or bursts.
h. Liability for the boat owner or Book My Boat if deemed negligent in their actions leading to an incident
i. Liability for bodily harm or death incurred whilst participating in watersports activities.
j. The use of any diving, fishing, sports, waterskiing or aquaplaning equipment; k. Death or bodily injury caused by the activity of: scuba diving, diving or diving operations, or in connection with the supplying, usage and/or instructions in the use of Diving Equipment, diving accessories and similar equipment:
- boom netting, waterskiing or aquaplaning,
- snorkelling or tunnel diving,
- towing of persons or objects in the air including parasailing,
- any other activity involving swimming by persons carried by the Vessel.

When is the boat insured?

The policy is only valid during the period the renter has rented the boat through Book My Boat.

How much is the boat insured ?

The maximum amount we will pay for loss or damage to a boat that is covered is the sum insured value or market value of the boat u to a maximum of $250,000 per claim. The market value is what it would cost to replace the boat using factors such as local market prices and the age and condition of the boat.

Does this policy replace the need for regular boat insurance 

No. This policy will only cover the boat during a period of rental through Book My Boat and only covers loss or damage to the boat by specific insured events directly or indirectly caused by an act or omission of a renter. It is expected and recommended that the owner will hold comprehensive insurance for the boat.

Where is the boat covered?

The policy covers hired vessels in AMSA survey registration/exemption – General Use. Individual vessel inland and coastal waters of Australia up to 50 nautical miles to sea but always within the certificate of operation limits stipulated by any Government or other Regulated Authority.

What other rules apply to the insurance cover?

All boats must be operated in accordance with their certificate of operation limits stipulated by any Government or other Regulated Authority All state-based boat licencing laws apply. Hirers must have a recreational boat licence recognised in the state where the hire is completed.

Claims

If an incident has occurred during the rental of your boat, you can make a claim by contacting us at admin@bookmyboat.com with the following information:
a) Your customer ID
b) Date of incident
c) Time of incident
d) Details of incident
e) Any evidence of the incident/damage (pictures, correspondence with the renter etc)
Once we receive this notice of claim from you, we will lodge the claim. A member of the BOAT COVER claim team will be in contact with you within 48 hours.

7. PENALTIES, DAMAGES AND OTHER RESPONSIBILTIES

7.1. Penalties: The Renter must pay any penalty notices incurred during the Rental Period issued by any Authority.

7.2. Damages: The Renter agrees to pay for all loss, damages, excessive cleaning, or associated costs arising from the Rental and agrees to pay the Owner for any loss, damage, theft, disappearance, collision or other occurrence to the Boat during the Rental Period.

7.3. Where relevant, the Renter is responsible for checking and ensuring that the tow vehicle meets the legal towing requirements of the Boat.

7.4. The Renter agrees to immediately report any accident, loss or damage to the Owner and Book My Boat and further agrees to cooperate and provide written or oral statements to the Boat Owner or their designated representative and follow all instructions issued by the Boat Owner, its representative, or Book My Boat in the event of accident, loss, or damage arising during the Rental Period. The Renter must not incur any expenses with regard to breakdown without express permission from the Owner, except that the Renter should take any reasonable action necessary to prevent further impending emergency, injury or damage.

8. DELAY CANCELLATIONS INCLUDING BAD WEATHER CANCELLATIONS.

8.1. The parties agree that Book My Boat’s cancellation policy will apply to Rentals and they will abide by its terms. This policy is available on the Bookmyboat.com.au website.

9. PROOF OF IDENTITY AND AGE

9.1. Age restrictions may apply to the Rental if specified by the Owner in their Boat listing.

9.2. The Owner may request the Renter's original valid photo identification showing date of birth e.g. Passport, driver licence etc. Where such identification and proof of license (where required) cannot be provided, or where the Renters age is less than that specified in the Boat listing, then the Owner may cancel the Rental without refund to the Renter.